Terms & Conditions

Effective Date: September 17, 2026

These Terms & Conditions govern the use of G2 ID Source services and the purchase of products and services from G2 I.D. Source, Inc.

Employee SMS Notification Program

G2 ID Source offers an optional SMS notification program for employees who affirmatively opt in through the G2 ID Source employee web application.

Employees may opt in by entering their mobile phone number in their employee profile and separately checking the SMS consent checkbox. The SMS consent checkbox is unchecked by default. Participation in the SMS notification program is optional and is not a condition of employment, account creation, or use of the G2 ID Source employee application.

SMS messages may include:

• Job board notifications
• Work-order assignments and production notes
• Scheduling updates
• Production status updates
• Delivery updates
• Other operational employee account notifications

G2 ID Source does not use this SMS program to send marketing or promotional messages.

Message frequency varies based on work activity. Message and data rates may apply.

Reply STOP to opt out of SMS messages at any time. After opting out, you will no longer receive messages through this SMS program unless you subsequently opt in again.

Reply HELP for assistance.

For assistance with the SMS notification program, contact G2 ID Source at support@g2ids.com or (904) 320-1614.

Carriers are not liable for delayed or undelivered messages.

Mobile phone numbers, SMS opt-in information, and SMS consent will not be sold, rented, shared, or provided to third parties or affiliates for marketing or promotional purposes.

Please review our Privacy Policy at:

https://g2ids.com/privacy-policy/

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Terms and Conditions of Sale

1. Parties

“Seller” means G2 I.D. Source, Inc., a Florida corporation. “Buyer” means the entity or person submitting a purchase order to G2 I.D. Source, Inc.

2. Application

These Terms and Conditions of Sale define the relationship between Buyer and Seller and apply to all sales of equipment, parts, training, services, supplies, materials, and other products (individually and collectively, “Products”) by Seller.

These Terms and Conditions of Sale are incorporated by reference into any quotation, estimate, order, or invoice submitted by Seller to Buyer.

3. Quotation (Estimate) Expiration

Written quotations and estimates are valid for a period of seven (7) days unless otherwise noted by Seller. Seller has the right to withdraw any quotation or estimate that has not been accepted by Buyer within the applicable seven (7) day period.

4. Pricing

Prices for Products and other related information shown in any Seller or manufacturer product publication, including but not limited to catalogs, brochures, and websites, are subject to change without notice.

Unless otherwise noted by Seller, prices do not include related freight charges, installation charges, initial training charges, use tax, sales tax, excise tax, or other charges imposed by governmental authorities.

5. Taxes

Prices quoted do not include, and Buyer will pay, all taxes or fees of any kind that may be levied or imposed by federal, state, municipal, or other governmental authorities in connection with the sale or delivery of Products by Seller.

6. Terms of Payment

Unless otherwise specifically agreed to in writing by Seller, the total price is due and payable to Seller, without setoff or other deductions or charges, upon receipt of Seller’s invoice.

Any amounts due by Buyer to Seller that remain unpaid seven (7) days after the date of Seller’s invoice will bear interest at the rate of one and one-half percent (1.5%) per month, or the maximum rate permitted by law, whichever is less.

The accrual or payment of any interest as provided above will not constitute a waiver by Seller of any rights or remedies in connection with a default by Buyer.

Buyer will pay all court costs, attorney fees, and other costs incurred by Seller in collecting past-due amounts, including interest.

If shipment or delivery of Products is delayed by or at the request of Buyer, payment will remain due in full thirty (30) days from the date of Seller’s invoice. In such event, Seller may impose, and Buyer agrees to pay, storage charges and other incidental expenses incurred by Seller as a result of the delay, in addition to any interest on late payments described above.

7. Security Interest

As security for payment of all accounts due to Seller, Buyer grants Seller a security interest in all Products sold by Seller. Seller will have all rights of a secured party under the Uniform Commercial Code with respect to such Products.

Buyer agrees and appoints Seller as its attorney-in-fact to do, at Seller’s option, all acts and things Seller may require to perfect the above security interest in one or more jurisdictions. Buyer agrees to pay all applicable filing fees.

8. Limited Warranty – Disclaimer of Warranties

The warranty obligations of Seller for Products sold by Seller will in all respects conform to and be limited to the warranty extended by the manufacturer of such Products, if transferable.

The sole remedy available to Buyer with respect to defects in such Products will be against the manufacturer under any applicable manufacturer’s warranty to the extent available to Buyer.

To the extent a manufacturer’s warranty is not transferable to Buyer, Seller makes no warranty, express or implied, with respect to or in any way relating to the Products, whether based on breach of warranty or contract, negligence, strict liability, or otherwise, including without limitation any implied warranties of merchantability or fitness for a particular purpose.

Buyer agrees that if Products sold are resold by Buyer, Buyer will include in the agreement for resale provisions that limit recoveries in accordance with these Terms and Conditions of Sale.

If Buyer fails to include such limitations in an agreement for resale, Buyer will indemnify and hold Seller harmless against any liability, loss, cost, damage, or expense, including reasonable attorney fees, arising out of or resulting from such failure.

In no event will Seller be liable or responsible for incidental or consequential damages or expenses occasioned by the use of defective Products.

Buyer assumes full responsibility for determining that Products purchased from Seller meet Buyer’s specifications and intended use, and Seller makes no representation with respect thereto.

9. Delivery

Any delivery dates or other schedules of performance provided by Seller are approximations. Seller’s obligation with respect to the schedule of delivery or performance is to use commercially reasonable efforts to deliver the Products or otherwise perform consistent with the reasonable demands of its business.

Seller will have no liability to Buyer or any other person for delays in performance resulting from strikes or labor disputes, accidents, fire, floods, acts of God, actions by governmental authorities, acts, omissions, or delays of Buyer or another third party, shortages of labor, or other causes reasonably beyond Seller’s control.

10. Title and Risk of Loss

Title to and risk of loss or damage to Products will pass to Buyer upon delivery by Seller F.O.B.:

(a) Seller’s facility;

(b) Seller’s supplier’s facility when Products are shipped directly from the manufacturer; or

(c) as otherwise indicated in Seller’s quotation or invoice.

11. Inspection and Acceptance

Buyer will have three (3) days from the date of delivery to inspect Products for defects and nonconformance and notify Seller in writing of any defects, nonconformance, or rejection, other than damage, shortages, or shipping errors addressed below.

If a common carrier is used for delivery of Products, Buyer must take digital photographs of the packaging prior to opening any packaging container and immediately transmit those images electronically to Seller.

Claims for shipping errors or shortages must be made in writing to Seller no more than three (3) days after receipt of shipment and will be administered by Seller so long as Buyer has provided the images required by these Terms and Conditions.

After such period, Buyer will be deemed to have irrevocably accepted the Products if they have not previously been accepted. After acceptance, Buyer will have no right to reject Products or revoke acceptance.

If Buyer alleges damage, concealed or otherwise, caused during shipping, those claims must be made directly by Buyer to the freight carrier, and Seller will have no liability for such damage. Seller may assist Buyer in securing resolution of damage claims without waiving Seller’s rights under these Terms and Conditions or any other agreement between Seller and Buyer.

12. Cancellation or Termination

In the event Buyer cancels a purchase, or in the event of default under an agreement by Buyer for the purchase of Products that is not cured within thirty (30) days after notice by Seller, Buyer will pay Seller on demand all direct and indirect costs incurred in connection with the agreement.

Such costs may include, without limitation, applicable restocking or cancellation charges and reimbursement for direct costs assessed by the manufacturer, all as reasonably determined by Seller, plus any profit to be negotiated with Buyer.

In no event will the amount payable by Buyer exceed the total price payable by Buyer for the Products.

13. Changes

Seller reserves the right to correct typographical, clerical, or mathematical errors that may exist in these Terms and Conditions of Sale or in any quotation or invoice provided by Seller to Buyer.

14. Return of Product

Customers returning stock material and/or equipment that has not been used, damaged, or converted may receive a credit, subject to a twenty-five percent (25%) restocking fee, provided the material is returned within sixty (60) days from the invoice date.

Specialty items, including but not limited to special orders and drop shipments, are not returnable and no credit will be issued.

Freight charges are never reimbursed. Software is not returnable. Advance approval is required for all product returns.

15. Technical Support

Unless otherwise specifically provided in the applicable quotation or invoice, these Terms and Conditions do not include services by Seller in connection with installation, testing, or evaluation of Products.

Seller may, consistent with its capabilities and subject to mutually acceptable scheduling, make technical support services relating to Products available to Buyer at Buyer’s expense and at Seller’s then-current rates, together with any applicable out-of-pocket expenses incurred by Seller.

The sole remedy of Buyer in connection with any acts or omissions of Seller in providing technical support will be the provision of further technical support reasonably required to correct the applicable act or omission.

16. Modifications and Waiver – Entire Agreement

Neither party has rights, warranties, or conditions, express or implied, statutory or otherwise, other than those specifically contained in these Terms and Conditions of Sale or in an applicable agreement between Seller and Buyer signed by both parties.

No waiver of any provision of these Terms and Conditions or an applicable agreement will be binding unless in writing and signed by an authorized representative of the party against whom the waiver is asserted. Unless expressly made generally applicable, a waiver applies only to the specific matter for which it is given.

Failure of either party to insist upon strict performance will not be construed as a waiver of these Terms and Conditions or any agreement.

Any document submitted by Buyer to Seller confirming Buyer’s intention to purchase Products described in purchase orders or releases will constitute confirmation and acceptance of these Terms and Conditions, even if such document contains terms in addition to or different from these Terms and Conditions.

All agreements between Seller and Buyer will be governed solely by these Terms and Conditions, and Seller objects to any additional or different terms contained in any document submitted by Buyer.

Execution by Seller of another document submitted by Buyer in connection with the purchase of Products does not constitute acceptance of or agreement to terms in addition to or different from those contained in these Terms and Conditions of Sale and will constitute only acknowledgment of receipt of such document.

Notwithstanding terms contained in documents submitted by Buyer in connection with the purchase of Products, Buyer’s acceptance of delivery of Products described in an order or quotation will constitute a course of conduct demonstrating Buyer’s agreement to these Terms and Conditions, to the exclusion of additional or different terms and conditions.

17. Compliance with Laws

Buyer will be responsible for compliance with applicable federal, State of Florida, and local laws or regulations respecting safety or the use of Products.

Buyer will indemnify and hold Seller harmless from and against claims arising from violations of such laws or regulations or claims of personal injury or property damage directly or indirectly related to the installation, maintenance, or operation of Products.

18. Governing Law

The agreement between Buyer and Seller, including these Terms and Conditions, will be governed by and construed in accordance with the laws of the State of Florida.

19. Authority

Each signatory represents that the signatory has all requisite authority to execute any agreement between Buyer and Seller on behalf of its principal and that the agreement is fully enforceable against such principal in accordance with its terms.

Artwork Ownership & Release Policy

No artwork charges or setup fees are applied to standard label orders. Any artwork, label layouts, production files, proofs, die lines, design modifications, or print-ready files created by G2 ID Source remain the sole and exclusive property of G2 ID Source.

Customers retain ownership of any logos, trademarks, text, and artwork originally supplied by the customer. However, all derivative artwork, label designs, layouts, production files, and print-ready files created, modified, or prepared by G2 ID Source remain the intellectual property of G2 ID Source.

Upon request, G2 ID Source may provide artwork files for marketing, promotional, or reference purposes only. Release of such files requires payment of applicable artwork, setup, production preparation, administrative, and file release fees as determined by G2 ID Source.

Release of artwork files does not transfer ownership, copyright, intellectual property rights, or reproduction rights. Artwork provided by G2 ID Source may not be used to reproduce, duplicate, print, manufacture, or procure labels, packaging, or related products from any other source without the express written consent of G2 ID Source.

All rights not expressly granted herein are reserved by G2 ID Source.

Contact Information

Questions regarding these Terms & Conditions or the Employee SMS Notification Program may be directed to:

G2 I.D. Source, Inc.
Email: support@g2ids.com
Phone: (904) 320-1614
Website: https://g2ids.com/